Frequently Asked Questions

Yes, you can apply to set up an online trade account through our Contact Us page. If you qualify, you will be given a log in and access to our dedicated sister site – MyWeb.

Trade customers can pay as you go or apply for credit by contacting us though our Contact Us page.

In order to receive a discount on your order you will need a trade account. Getting a discount will depend on the size of your order, Contact Us to discuss your requirements.

Please log on to MyWeb to place your order. If you have any difficulties, please Contact Us.

Absolutely! In your MyWeb account, you will find a tab with your Order History, you will be able to reorder from there.

Please Contact Us to see if this is possible.

Yes of course, please call us on 01752 266 374 and we will be happy to help you

Please Contact Us to regain access to your account. Please note we will conduct security checks based on the information we hold to ensure your account is protected from unwarranted access attempts by 3rd parties.

Please Contact Us in the first instance. Once your request has been approved and a return reference number has been issued, items should be sent in the post to the below address:

Returns Department, Protective Wear Supplies Ltd t/a PWS, 10 Darklake View, Estover, Plymouth, Devon PL6 7TL