Q) How do I receive a discount?
A) It all depends on the size of your order and you will need a trade account. Contact firstname.lastname@example.org to discuss your requirements.
Q) Can I set up an online trade account?
A) Yes, you can apply to set up an online trade account at email@example.com. If you qualify, you will be set up a log in on our dedicated sister site - MyWeb. Tradecustomers will be given either an option to pay as they go or receive credit. To apply Trade customers need to contact firstname.lastname@example.org.
Q) What if I already have a trade account, what do I do?
A) Please log on to MyWeb to place your order. Any difficulties? Please contact email@example.com
Q) What if I order the same items each month, can I easily repeat my order?
A) Absolutely! In your MyWeb account, you will find a tab with your Order History. You will be able to reorder from here.
Q) What if I want to try an item on to make sure it fits before I purchase?
A) Please contact firstname.lastname@example.org to see if this is possible.
Q) What if I have difficulty ordering online and get stuck in the process, can I phone and get help?
A) Yes. Please call us on 01752 266 374.
Q)I have been set up for a trade account and have forgotten/lost my login details?
A) Please email email@example.com.
Q) I want to return an item.
A) Please contact our Customer Services team in the first instance - firstname.lastname@example.org. Once your request has been approved and a return reference number has been issued, items should be sent in the post to our address marked for the attention of the Returns department.
Protective Wear Supplies Ltd t/a PW,S
10 Darklake View,
Devon PL6 7TL