About the Job:
Does your passion for hospitality shine through in every customer interaction?
If you are a friendly, organised, and professional individual who has worked as a Receptionist, or have a wealth of experience answering customer queries within a front of house environment, we have an exciting opportunity for you to join our growing team.
If successful, you will play a key role within our Customer Experience Team, ensuring all visitors and customers receive a warm and positive experience.
This role offers flexibility and can be full-time or job-shared, catering to the right candidate(s).
About Protective Wear Supplies:
PWS is on a mission to become the number one workwear and PPE provider in the UK.
With offices based in the ocean city of Plymouth, Protective Wear Supplies (PWS) provides safety and workwear to thousands of customers across the UK, with Housing Associations and Utilities being our two key market sectors.
Committed to ensuring the safety and well-being of our clients, we take pride in delivering market leading solutions. PWS has also developed a growing a range of own brand products which aim to be industry disrupters in their market.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of innovation, collaboration and empowerment.
How we will support you:
At PWS, our managers and supervisors actively work with their team to ensure every member feels supported and valued through dedicated and regular performance and development reviews. We truly believe in developing and championing our staff and are committed to helping every individual to reach their full potential.
Your typical day will look like:
Greeting customers and visitors in a courteous and professional manner.
Answering, screening, and forwarding incoming phone calls to relevant departments.
Responding to digital online support enquiries.
Managing meeting room bookings.
Processing incoming orders.
Communicating with clients, colleagues, and the wider business face-to-face, through email and telephone.
Day to day administrative duties.
You will have:
- Proven work experience as a Hotel Receptionist, Front Office Representative, or similar role.
- Proficient computer skills.
You will be:
- Confident.
- Positive.
- A team player.
- A problem solver with a strong eye for detail.
- A great verbal and written communicator.
- Keen to learn.
- Highly organised with good timekeeping skills.
- A multi-tasker, even in fast-paced environments.
- Reliable and committed.
- A hard worker.
- Driven and enthusiastic.
- Resourceful and proactive.
- Professional in both attitude and appearance.
We are particularly keen to hear from those with experience working in hospitality environments, such as Hotel Reception, Front of House, or Customer Service Desk.
For a full job description of roles and responsibilities for the Receptionist position(s), or to find out more about the role, please get in touch.
If you are excited by this opportunity to join our team, it’d be great to hear from you.
As part of your application, please provide your CV (please include a daytime phone number) and a covering letter, expanding on your suitability for the role, to [email protected]. We’d love to learn more about you.
Please also specify your preference for either a job-shared or full-time position.
Job Type: Full-time, Permanent
Salary: DOE
Benefits:
- Company pension scheme
- Employee discount
- Free on-site parking
- Ongoing professional development and training
Schedule:
- 9:00am – 5:00pm
- Monday to Friday
Education:
- GCSE level or equivalent in Maths and English (Grades A*- C or 9 – 4)
Reference ID: Receptionist September 24
